Privacy Policy

Last Updated: January 13, 2026

1. Introduction

This Privacy Policy describes how Essential Countdown Timer ("we", "our", or "us") collects, uses, and shares information when you use our Shopify application (the "App").

2. Information We Collect

When you install and use our App, we may collect the following information:

• Store Information: Your Shopify store domain, store name, and store owner email
• Product Data: Product titles and information to display countdown timers
• Timer Data: Timer configurations, settings, and placements
• Analytics Data: Anonymous data about timer views, clicks, and conversions
• Usage Data: How you interact with the App and which features you use

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the App's functionality
• Display countdown timers on your store
• Track timer performance and analytics
• Improve and optimize the App
• Provide customer support
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use secure databases and follow best practices to protect your information from unauthorized access.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Third-party services that help us operate the App (e.g., hosting providers)
• Legal Requirements: When required by law or to protect our rights

6. Your Rights

You have the right to:

• Access the data we have about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of certain data processing activities

7. GDPR Compliance

If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you uninstall the App, we will delete your data within 48 hours unless required to retain it for legal purposes.

9. Cookies and Tracking

The App uses cookies and similar tracking technologies to improve user experience and collect analytics data. These are used solely for the functionality of the App.

10. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@countdown-timer-pro.com
Website: https://countdown-timer-pro-eta.vercel.app

13. Shopify GDPR Webhooks

We have implemented the following GDPR webhooks as required by Shopify:

• customers/data_request: Customers can request their data
• customers/redact: Customers can request deletion of their data
• shop/redact: Store owners can request deletion of store data after uninstalling the app